Technology

Twitter implements DM limit for unverified users

white envelopes, some stamped with twitter blue logo, fall from the sky

Last week, Twitter changed its DM settings so users only receive messages from verified users (which can be manually changed back). Now, the social network is making another change to direct messaging: A daily limit for unverified users.

“We’ll soon be implementing some changes in our effort to reduce spam in Direct Messages,” the @TwitterSupport account tweeted on Friday. “Unverified accounts will have daily limits on the number of DMs they can send.”

@TwitterSupport then linked to the Twitter Blue signup screen.

Twitter owner Elon Musk said he wanted to kill spambots on Twitter when he took over, but as the Wall Street Journal reported last month, Twitter spam activity has remained at similar levels since before Musk’s tenure. With the recent change in DM settings, Twitter admitted it has an issue with spammer DMs, tweeting, “We’re adding a new messages setting that should help reduce the number of spam messages in DMs.”

Now, given the latest announcement, even Twitter Blue members appeared to be frustrated by the company’s decision-making, as evidenced by replies to this tweet:

Some unverified users have seen a message stating, “You’ve hit the maximum limit for Direct Messages in a single day. Sign up for Twitter Blue to continue messaging.”

Mashable has reached out to Twitter for clarification on what is the “maximum limit” for unverified users. The auto-respond poop emoji to its press email is gone, now replaced with the message, “We’ll get back to you soon.”

Mashable